Guest Services

Streamline your travel experience by utilizing our airline check-in services. Whether you prefer full-service counters or self-service kiosks, we’ve got you covered. Save time and hassle by checking in for your flight right at the port.

Travel light and stress-free with our baggage services. We deliver your bags to/from the terminal so you can experience your day luggage free. Additionally, there is a baggage storage facility located just outside the terminal for your convenience.  Available upon request.

Indulge in a culinary journey at our cafes and restaurants, offering a diverse range of cuisine. From local delicacies to international favorites, savor delicious meals and refreshing beverages in a relaxed atmosphere.

There are ATMs and currency exchanges in every terminal.

Enjoy a unique and eco-friendly way to explore the port and nearby areas with our cycle rickshaw service.

Discover exclusive deals and tax-free shopping at our duty-free shops. Browse a wide selection of local products, luxury goods,  fragrances, and more, all at enticing prices. Take advantage of duty-free shopping before you embark on your journey.

Conveniently travel around the port with our electric golf car service, available for quick and efficient transportation.

Access immediate medical assistance at our on-site first-aid center, staffed with trained medical professionals.

Our Guest Information Centres (GIC) are stations are staffed by local experts who can help you make the most of your time in the city. Get information about tours, excursions, getting around, and more.

Parking is available at various garages and parking lots nearby. See our Transportation and Parking section for locations.

Find essential medications and health supplies at our port pharmacy including over-the-counter medications and personal hygiene supplies.

Stay connected with friends and family using our public phones located throughout the port. Whether you need to make a quick call or send a message, our reliable communication facilities are here to keep you connected.

From souvenirs to essentials, enjoy shopping for unique items here.

Enjoy convenient transportation from the terminals to the city center with our shuttle service. Sit back, relax, and let us take care of the logistics while you focus on enjoying your journey.

Take advantage of our store delivery service and have your purchases from our shops conveniently delivered to your location within the port. Shop with ease and let us handle the rest.

Make your shopping experience even more rewarding with our tax refund services. Eligible travelers can reclaim taxes on purchases made within the port, providing additional savings and incentives.

Our taxi station guarantees swift and hassle-free transportation for visitors – whether you’re looking for a taxi tour, heading to the airport, or heading elswhere.

Elevate your travel experience with access to our VIP lounge. Enjoy exclusive amenities, personalized service, and a tranquil environment to relax and unwind before or after your journey.

Our terminals are fully wheelchair-friendly, equipped with elevators and accessible bathrooms for your convenience. Wheelchairs are also available in all terminals. Contact security upon arrival for immediate assistance.

Wi-Fi is available throughout the terminal to help you stay in touch or plan your travels. Join the ‘XXXXX’ network to get started.